Field Service Technician Salary in the US
Field Service Technician Salary Range
$67,475
$81,310
Low Range
High Range
Midpoint
This salary range represents a national benchmark in USD. Regional salary adjustment factors can be applied below to estimate how compensation may shift by state.
Salary benchmarks are based on a mix of TQR internal data and external market research for specialized manufacturing and technical roles in the U.S.
Field Service Technician salaries in the Packaging Manufacturing industry typically range from $67,475 to $81,310, with a midpoint of $75,000. Compensation varies based on field service experience, mechanical and electrical troubleshooting expertise, equipment installation and commissioning, automation knowledge, travel requirements, and overall responsibility for customer support and equipment performance.
What the Salary Percentiles Mean
The following range has been generated based on real salary data across North America.
$67,475
$81,310
$67,475
25th percentile
Employees in this section often have a lower level of experience or skills and
are still growing into their role. This role may also be at a small to medium-sized business.
$75,000
50th percentile
Employees in this section typically demonstrate the required level of experience plus many skills that are deemed an asset. This role is likely at a medium-sized business.
$81,310
75th percentile
Employees in this section typically demonstrate a higher-level of expertise and/or enhanced qualifications. They should also have a proven track record and cultural fit. This role is likely at a larger business.
Regional Salary Adjustments
Salary ranges can vary by region based on cost of living, labor competition, industry concentration, and talent availability. The map below shows regional adjustment factors that can be applied to the national salary benchmark as a directional guide.
Factors That Affect a Field Service Technician Salary
Field Service Technician compensation can vary based on technical expertise, travel requirements, equipment complexity, automation experience, customer support responsibilities, and industry specialization. Employers may need to adjust compensation when the role includes extensive travel, equipment commissioning, PLC troubleshooting, customer training, multi-site service support, or advanced electrical and mechanical diagnostics.
Field Service Technician Job Description:
A Field Service Technician installs, maintains, troubleshoots, repairs, and supports packaging equipment at customer facilities. This role helps companies maximize equipment reliability, production efficiency, product quality, and customer satisfaction by providing technical expertise, responsive field service, and preventative maintenance support for packaging machinery and automation systems.
Field Service Technicians often work with packaging equipment, conveyors, PLC-controlled machinery, electrical and mechanical systems, pneumatic and hydraulic components, sensors, and industrial controls. Their work may include equipment installation and commissioning, troubleshooting mechanical and electrical issues, performing preventive maintenance, training customer personnel, documenting service activities, and collaborating with engineering, operations, vendors, and customers. In a manufacturing environment, the role is highly hands-on while requiring strong technical knowledge, communication skills, and customer-focused service.
Field Service Technicians are expected to understand how equipment performance impacts production, quality, uptime, and customer operations. Strong candidates typically combine technical troubleshooting expertise with mechanical and electrical knowledge, problem-solving ability, communication skills, and sound judgment to resolve equipment issues, support customer needs, and build long-term customer relationships.
Common Responsibilities:
Installing, commissioning, maintaining, and repairing packaging equipment at customer facilities.
Troubleshooting mechanical, electrical, pneumatic, hydraulic, and control system issues to minimize equipment downtime.
Performing preventive, predictive, and corrective maintenance to maximize equipment reliability and performance.
Diagnosing equipment failures, conducting root cause analysis, and implementing effective corrective actions.
Providing technical training and operational guidance to customers on equipment operation, maintenance, and safety practices.
Preparing accurate service reports, maintenance records, expense reports, and technical documentation.
Collaborating with Engineering, Manufacturing, Technical Support, and Sales teams to resolve customer issues and improve equipment performance.
Coordinating with equipment manufacturers, suppliers, and vendors to support service activities and technical solutions.
Ensuring compliance with company policies, safety procedures, customer requirements, and applicable regulatory standards.
Explore Current Openings
TQR recruits for specialized roles across packaging, industrial automation, manufacturing, food production, life sciences, and related technical markets. Current openings may include engineering, operations, maintenance, quality, supply chain, and plant leadership roles.
View current opportunities or submit your resume to be considered for future roles that match your background.
Latest Hiring Trends
Book a 15-Minute Consultation
Have a quick 15-minute call to learn how TQR works and how we help companies hire and professionals advance, and we’ll begin working on your search the same day.
