About the Role
The Field Application Engineer will provide field application support within the territory by working with all sales channels (reps and customers) and will be the interface between customers, sales, and engineering.
Key Activities
Have the ability to identify requirements before the customer does and drive design-in of existing products as well as the definition of new products and customisations in close cooperation with our customers, TAM, KAM and our internal engineering teams.
To identify technical requirements in customer applications and to guide the customer in product line features to address any requirements that may not have yet been anticipated by the customer, early in the design process.
To assist the sales team in defining the mechanical, electrical, environmental, and quality requirements for the custom connector or cable assembly RFQ
To provide expertise on product lines, options and customisations to address specific application needs
To assist the customer and the sales team in selecting valid part numbers, building new part number BOMs, and performing searches for alternative components to provide quick turnaround on samples
Generate technical system solutions and successfully implement them for the customer,
Establish and maintain close customer relations, particularly with technical decision-makers, by providing technical support/assistance, and demonstrating product value to the sales team and customer design centres.
Jointly manage the demand creation/design-in of customer projects with the sales team.
Act as a technical interface/consultant for our customers in the field of connectors and interconnect solutions.
Understand customer requirements, technical trends, and assist in identifying promising markets and applications.
Present technical/market information and system-level value propositions to management on why the company should invest in technology and/or product expansion.
Provides the costing team with market intelligence on competitive pricing for custom connectors and value-added/cable assemblies in all key market segments.
Supports the budgetary quick-turn quote process as needed.
Works with all facets of the organisation, from the quote team, sales, engineering, product management and operations to facilitate communication on all new business opportunities.
Support New Product Introduction and program launch for all new programs brought forth by FAE.
Preferred Skills
Strong organisational, problem-solving, and analytical skills.
Excellent written and verbal communication skills.
Education and Experience
Bachelor’s Degree in Industrial, Mechanical, or Electronics Engineering with direct design experience in the electronic connector industry; ten (10) years minimum experience; must have connector industry experience.
Geometric Dimensioning, along with CAD and 3D modelling skill sets, to support customer design centres.
About Us
Finding a great opportunity that fosters growth, a great culture, and leadership opportunities can be difficult. Top Quality Recruitment (TQR) connects professionals with leadership opportunities across the Packaging, Food and Beverage, Medical Devices, and Biotechnology industries. With 50+ years of experience, we believe in one-to-one communication and finding the best candidate/employer match possible.
TQR is an equal-opportunity employer that encourages diversity. We will consider all applications.
Accommodation for applicants with disabilities is available upon request.
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