About the Role
The Billing Specialist is responsible for preparing, verifying, and processing accurate and timely customer invoices. This role ensures that all billing documentation is complete and supports internal and external inquiries related to billing.
Key Activities
Verifies trip numbers and confirms that accurate billing information has been entered into the order.
Enters orders into computerised rating software.
Reviews audits for correct rates, billing miles, and PC Miler accuracy.
Prepares timely and accurate billing packets with required supporting documents.
Scans, uploads, and indexes BOLs, PODs, and all billing-related documents.
Prints invoices and mails or electronically delivers them to customers with applicable documentation.
Creates supplemental invoices when needed.
Works closely with Accounts Receivable and Collections to create balance-due invoices or resolve billing discrepancies.
Communicates with customers regarding billing questions and documentation needs.
Sends requested PODs (Proof of Delivery) to customers.
Contact customers when PODs or other documentation are missing or required.
Assists the Accounts Receivable and Collections departments as needed.
Researches driver detention charges and gathers supporting documentation before invoicing.
Audits the city driver worksheets to verify completeness of paperwork.
Preferred Skills
Transportation industry experience preferred.
Education and Experience
Minimum of 2 years billing experience required.
High school diploma or equivalent.
About Us
Finding a great opportunity that fosters growth, a great culture, and leadership opportunities can be difficult. Top Quality Recruitment (TQR) connects professionals with leadership opportunities across the Packaging, Food and Beverage, Medical Devices, and Biotechnology industries. With 50+ years of experience, we believe in one-to-one communication and finding the best candidate/employer match possible.
TQR is an equal-opportunity employer that encourages diversity. We will consider all applications.
Accommodation for applicants with disabilities is available upon request.
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