About the Role
The Quality Manager will be responsible for managing and executing the adherence to the quality of the product, product safety, and production-related issues, including the oversight of others involved in these operations.
Key Activities
Manages the department's daily operations, including adherence to basic production scheduling, work assignments, employee supervision, counselling, employee safety, and the administration of company policies and procedures.
Prepares written performance evaluations and counsels employees as needed. Resolve any employee issues and document disciplinary actions and performance recognition for all employees in their area.
Oversees the Quality departments.
Oversees the QA Supervisor’s management of the sanitation department and supports their role through coordination with the production and warehouse departments to maintain cleanliness throughout the plant.
Manage the quality operation, including staffing and training, productivity, people development, quality and safety. Align the quality and sanitation departments to work effectively
Provide leadership and training opportunities to department leads to plan for future development and company needs
Ensure employees are cross-trained in sanitation and quality to ensure backup/coverage and developmental purposes
Interfaces effectively with others in the organisation (Processing, Maintenance, Production, Supply Chain, Warehousing, and Finance).
Ensure employees comply with established standards, counsels and disciplines as appropriate. Reinforce that GMP, HACCP, Food Safety, Food Security, Food Quality, Safety Rules, Work Rules, and company policies and procedures are followed.
Oversees document review of all Food Safety and Quality Reports.
Manages customer audits, 3rd party audits, FDA audits, USDA audits, Organic audits, and SQF audits with a focus on food safety, food quality, and pest control programs. Acts as the contact for the plant as it relates to audit corrective actions.
Works in accordance with the Corporate QA Manager on consumer complaints. Reviews and performs trend analysis to determine the root cause for each consumer complaint. Also, determines when to place the product on hold and when to release the product from hold. Point person for product recalls.
Preferred Skills
Experience in the food/beverage industry.
Previous experience in Manufacturing or production environment.
Professional certifications in quality (e.g., ASQ) are preferred.
Experience managing customer, USDA, FDA, Organic and SQF audits.
Education and Experience
Bachelor’s degree (B.A. /B.S.) from a four-year college or university.
5-8 years’ experience in QA/Food, with experience in a manufacturing environment preferred. Experience with managing direct reports is required.
Must havea technical understanding of food safety, including manufacturing, quality, HACCP, and GMP operations.
Must have an SQF and PCQI certification.
About Us
Finding a great opportunity that fosters growth, a great culture, and leadership opportunities can be difficult. Top Quality Recruitment (TQR) connects professionals with leadership opportunities across the Packaging, Food and Beverage, Medical Devices, and Biotechnology industries. With 50+ years of experience, we believe in one-to-one communication and finding the best candidate/employer match possible.
TQR is an equal-opportunity employer that encourages diversity. We will consider all applications.
Accommodation for applicants with disabilities is available upon request.
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