About the Role
The Quality Manager will be responsible for developing, implementing, and maintaining quality systems to ensure corrugated products meet customer specifications, regulatory requirements, and internal standards. This role oversees quality assurance and quality control activities across corrugation, converting, and finishing operations, driving continuous improvement and customer satisfaction.
Key Activities
Develop, implement, and maintain quality management systems (QMS) for corrugated operations.
Ensure compliance with customer specifications, industry standards, and internal quality policies.
Oversee quality control activities for corrugation, printing, die-cutting, slotting, and finishing.
Monitor critical quality parameters: GSM, BF/ECT, flute profiles, bond strength, moisture, warp, and print quality.
Lead root cause analysis and corrective/preventive actions (CAPA) for quality issues.
Handle customer complaints, claims, and quality audits.
Coordinate internal and external audits (ISO 9001, FSC, BRC/IOP if applicable).
Work closely with Production, Maintenance, and Procurement to improve quality and reduce defects.
Establish and monitor quality KPIs, reports, and dashboards.
Manage and mentor QA/QC inspectors and lab technicians.
Ensure calibration and maintenance of testing equipment.
Control documentation, SOPs, work instructions, and records.
Drive continuous improvement initiatives and standardisation across the plant.
Ensure compliance with safety, GMP, and housekeeping (5S) standards.
Preferred Skills
Knowledge of ISO 9001, FSC, BRC/IOP, and customer-specific standards.
Strong understanding of SPC, CAPA, root cause analysis tools (5 Why, Fishbone).
Education and Experience
Bachelor’s degree in Engineering, Packaging, Paper Technology, or related field.
5–10 years of experience in quality management within the corrugated packaging industry.
Strong exposure to corrugation and box plant quality processes.
About Us
Finding a great opportunity that fosters growth, a great culture, and leadership opportunities can be difficult. Top Quality Recruitment (TQR) connects professionals with leadership opportunities across the Packaging, Food and Beverage, Medical Devices, and Biotechnology industries. With 50+ years of experience, we believe in one-to-one communication and finding the best candidate/employer match possible.
TQR is an equal-opportunity employer that encourages diversity. We will consider all applications.
Accommodation for applicants with disabilities is available upon request.
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