About the Role
The Assistant Store Manager is responsible for assisting and backing up management of all aspects of the store, including overseeing sales, staff, and inventory.
Key Activities
Supervise, train, and assist employees, including Graphic Designers and Retail Store Clerks, in customer service, proper equipment use, store maintenance, and product promotions.
Develop and maintain a schedule for employees and promotions centred on holiday sales and other cycles.
Oversee the day-to-day operations of the store.
Ensure staff follow health and safety guidelines.
Assist customers and successfully resolve customer complaints.
Seek ways to promote the store, the product line and service within the store.
Maintain proper inventory levels, ensure stocking, implement purchasing plans and maintain contact with suppliers to ensure maximum efficiency in meeting sales goals.
Implement cross-training of employees to maintain productivity at all times.
Manage all controllable costs with a view to maintaining profitability.
Ensure the store remains clean and presentable at all times.
Hire and train as needed to ensure adequate personnel are on hand to provide outstanding customer service.
Preferred Skills
Outstanding Interpersonal communication, organisational, and leadership skills.
Strong sales and customer service abilities.
Education and Experience
2+ years retail sales experience, either as a Manager, Assistant Manager.
Self-motivated leadership.
Supervisory experience.
About Us
Finding a great opportunity that fosters growth, a great culture, and leadership opportunities can be difficult. Top Quality Recruitment (TQR) connects professionals with leadership opportunities across the Packaging, Food and Beverage, Medical Devices, and Biotechnology industries. With 50+ years of experience, we believe in one-to-one communication and finding the best candidate/employer match possible.
TQR is an equal-opportunity employer that encourages diversity. We will consider all applications.
Accommodation for applicants with disabilities is available upon request.
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