About the Role
The Head Sales team will be responsible for building and scaling the wellness division's direct B2B sales operation in the U.S. MedSpa and clinic market.
Key Activities
 Personally conduct field sales calls, product demonstrations, and account closings at target MedSpa, dermatology, and plastic surgery accounts — especially during the initial 6–12 month build phase.
Develop a replicable B2B direct sales playbook (account qualification, presentation framework, objection handling, closing protocol) for the team to adopt at scale.
Build and grow a pipeline of priority accounts across assigned territories, progressing from cold outreach through trial adoption to reorder and account expansion.
Manage key account relationships personally, serving as the executive-level point of contact for top-tier MedSpa partners.
Design the sales team organisational structure (territory coverage, roles, hiring sequence) aligned to divisional revenue targets and budget.
Lead full-cycle hiring of direct sales representatives, including sourcing, assessment, and onboarding.
Coach, develop, and performance-manage the growing sales team through field ride-alongs, pipeline reviews, and structured 1:1s.
Establish sales processes, CRM frameworks (Zoho CRM), and performance reporting cadences for consistent forecasting and accountability.
Define, track, and optimise sales KPIs — pipeline velocity, conversion rate, revenue vs. plan, account retention — and implement corrective action plans as needed.
Develop and execute annual and quarterly sales strategies by territory, channel, and product line
Own product portfolio commercialisation, including pricing strategy and channel segmentation across MedSpa, dermatology clinic, and plastic surgery verticals.
Manage distributor relationships where applicable; define clear boundaries between direct and distribution channels to prevent channel conflict.
Identify and pursue new business opportunities, including new account categories, adjacent channels, and product line expansion.
Collaborate with Operations/Business Support on order management, supply chain readiness, and distributor contract compliance.
Activate and maintain relationships with Key Opinion Leaders (KOLs) in dermatology, plastic surgery, and medical aesthetics to reinforce brand credibility and support account acquisition.
Coordinate with the KOL/Advisory program (SCIDR Centre partnership) to align clinical validation with commercial sales messaging.
Support new product launches by facilitating KOL endorsements and real-world case study generation at key accounts.
Align on campaign strategy, promotional materials, digital content, and KOL-driven programs; provide field insights to inform product positioning. Marketing Team:
Coordinate on budget tracking, compliance workflows, and HR/onboarding for new sales hires. Operations / Business Support:
Communicate U.S. market feedback, regulatory requirements, and competitive intelligence to HQ; navigate HQ reporting rhythms and decision-making structures effectively. HQ (Korea):
Monitor competitive landscape, pricing shifts, and emerging trends in the U.S. aesthetic and wellness market.
Deliver quarterly market analysis reports and strategic recommendations to Division leadership.
Track and optimise ROI across sales programs, KOL investments, and channel initiatives.
Preferred Skills
Experience with skin booster brands entering the U.S. market;Â
Existing KOL network in dermatology, plastic surgery, or medical aesthetics.
Familiarity with K-Beauty or other skincare positioning and ability to translate clinical credentials into U.S. MedSpa commercial messaging.
Education and Experience
Bachelor's degree in Business, Life Sciences, Pharmacy, or related field.
7+ years of experience in the U.S. aesthetic, dermatology, or medical device/cosmeceutical industry — direct MedSpa or physician-dispensed channel sales experience is required.
Demonstrated track record of personally closing B2B accounts and building channel revenue structures in the U.S. market (not solely managing existing portfolios).
About Us
Finding a great opportunity that fosters growth, a great culture, and leadership opportunities can be difficult. Top Quality Recruitment (TQR) connects professionals with leadership opportunities across the Packaging, Food and Beverage, Medical Devices, and Biotechnology industries. With 50+ years of experience, we believe in one-to-one communication and finding the best candidate/employer match possible.
TQR is an equal-opportunity employer that encourages diversity. We will consider all applications.
Accommodation for applicants with disabilities is available upon request.
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