About the Role
Account Manager grows and manages client accounts, achieves sales targets, builds strong relationships, and drives business growth.
Key Activities
Manage a portfolio of client accounts and act as the main point of contact.
Develop and maintain long-term relationships with clients.
Understand client needs and provide appropriate solutions.
Monitor account performance and ensure customer satisfaction.
Identify opportunities to upsell and cross-sell products or services.
Coordinate with internal departments (sales, operations, marketing, finance, etc.) to meet client requirements.
Prepare account plans, reports, and business reviews.
Resolve customer issues and complaints promptly and effectively.
Negotiate contracts, renewals, and service agreements.
Track key account metrics and achieve revenue targets.
Preferred Skills
Proficient with MS Office Applications, including Excel, Word, Outlook, and PowerPoint, and CRM software. Experience with Mac preferred.
Valid driver’s license and proof of automobile insurance.
Education and Experience
Bachelor’s degree in business, sales, marketing, or relevant field preferred.
Knowledge of CRM and/or ERP software a plus.
2 to 4 years of sales experience.
About Us
Finding a great opportunity that fosters growth, a great culture, and leadership opportunities can be difficult. Top Quality Recruitment (TQR) connects professionals with leadership opportunities across the Packaging, Food and Beverage, Medical Devices, and Biotechnology industries. With 50+ years of experience, we believe in one-to-one communication and finding the best candidate/employer match possible.
TQR is an equal-opportunity employer that encourages diversity. We will consider all applications.
Accommodation for applicants with disabilities is available upon request.
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