About the Role
The Food Safety & Quality Assurance Manager will be responsible for the development, implementation, oversight, and continuous improvement of all food safety and quality assurance programs.
Key Activities
Develop, implement, maintain, and continuously improve the facility's food safety and quality management systems.
Oversee HACCP plans, prerequisite programs, and other preventive food safety controls.
Establish and maintain quality standards, product specifications, and procedures to ensure consistent product quality and regulatory compliance.
Monitor production processes to identify potential food safety risks, quality issues, and opportunities for improvement.
Ensure compliance with Good Manufacturing Practices (GMPs), sanitation requirements, and applicable food safety regulations.
Promote a strong food safety and quality culture throughout the organization through employee engagement, communication, and training.
Maintain and oversee HACCP programs, including hazard identification, risk assessment, critical control points, monitoring, and corrective actions.
Manage prerequisite programs supporting food safety, including sanitation, pest control, allergen management where applicable, and microbiological controls.
Ensure food safety procedures are documented, implemented consistently, and reviewed regularly for effectiveness.
Investigate food safety concerns and implement corrective and preventive actions to reduce risk and prevent recurrence.
Maintain accurate records, documentation, and verification activities to support compliance and audit readiness.
Ensure raw materials, ingredients, production processes, and finished products meet established quality standards and specifications.
Oversee the identification, documentation, investigation, and disposition of non-conforming products.
Lead root-cause investigations and coordinate corrective and preventive actions.
Manage customer complaints, investigate product-related concerns, and implement solutions to improve customer satisfaction.
Work closely with production and operations teams to resolve quality issues and maintain consistent product performance.
Review quality data, identify trends, and recommend improvements to reduce defects, waste, and product inconsistencies.
Ensure ongoing compliance with applicable federal, state, and local food safety regulations, as well as customer-specific requirements.
Coordinate third-party food safety audits, regulatory inspections, and customer audits.
Maintain audit documentation and ensure the facility remains prepared for scheduled and unannounced inspections.
Oversee pest control programs and verify that appropriate preventive measures are consistently implemented.
Monitor sanitation practices and microbiological control programs to help prevent contamination and protect product integrity.
Collaborate with operations and sanitation teams to address environmental or process-related risks.
Lead or coordinate responses to food safety incidents, product quality concerns, and other potential crises.
Support product traceability, mock recalls, and recall procedures to ensure preparedness and effective response.
Identify opportunities to improve food safety systems, operational efficiency, and quality performance.
Provide leadership, direction, motivation, and guidance to promote accountability and high performance.
Train and coach employees on food safety procedures, quality expectations, and applicable compliance requirements.
Foster a positive, collaborative, and solutions-oriented work environment.
Partner with production, operations, and management teams to integrate quality and food safety into daily activities.
Preferred Skills
Demonstrated ability to take ownership of responsibilities, manage competing priorities, and drive continuous improvement.
Leadership, coaching, or employee training experience is an asset.
Education and Experience
A minimum of 2 years of experience in food safety, quality assurance, or quality control is required.
Experience working in food manufacturing, food processing, or a related production environment.
Working knowledge of HACCP principles, prerequisite programs, and Good Manufacturing Practices (GMPs).
Familiarity with food safety regulations, quality management systems, and third-party audit requirements.
About Us
Finding a great opportunity that fosters growth, a great culture, and leadership opportunities can be difficult. Top Quality Recruitment (TQR) connects professionals with leadership opportunities across the Packaging, Food and Beverage, Medical Devices, and Biotechnology industries. With 50+ years of experience, we believe in one-to-one communication and finding the best candidate/employer match possible.
TQR is an equal-opportunity employer that encourages diversity. We will consider all applications.
Accommodation for applicants with disabilities is available upon request.
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